Call Centre Consultant Wanted ASAP

0CC

Salary : basic of R 10,000.00

  • Recruiter:Pillangó Placements
  • Location:Pretoria, Gauteng
  • Salary:R 10000 per month
  • Sector:Customer Service Jobs
  • Job Type:Permanent
  • Date added:09 September 2016
  • AA/EE opportunity?:No
  • Benefits:Not included
  • Similar Jobs:Customer Service Jobs in Pretoria
A company in the Medical Industry, requires the skills of a Call Centre Consultant.
The position is based in Lynnwood, East Pretoria.The Employee’s duties shall include but not be limited to:
• Handling enquiries and sales
• Answering all incoming calls within a maximum of 3 rings
• Explaining procedures, answering questions and providing information & education to clients
• Ensuring client contracts are completed accurately
• Loading all new applications on to the database system
• Assisting with logistics management i.e. receiving/dispatch etc.
• Assisting finance department with doctor’s invoicing
• Creating and issuing clients with invoices
• Making follow up calls on prospective/existing clients
• Ensure client details /status/ notes are up to date
• Sending monthly newsletters out
• Compiling daily enquiry reports
• Liaising with staff at laboratory as well as the sales representatives
• Assisting walk-in clients at our Head Office
• Ensuring the maximum level of customer service is maintained at all times
• Attention to detail is fundamental to the position; mistakes on the database cannot be tolerated
• Initiative and the ability to work independently is imperative as well as being a key team player
• Handle emergency phone every other weekend or when needed.
• Attend lab open days from time to time as needed
• Attend Baby Expos from time to time as needed
• Explaining procedures; answering questions and providing information to clients.Requirements:
Matric
Must be fluent in Afrikaans and English
Medical Receptionist experience will be a great advantage
Young, vibrant person with great people skills
Must be sales and target orientated
Must be computer literate.
Needs to be proficient on Excel
Working hours 8am to 5pm Monday to Fridays
Must have own vehicle and valid driver’s license

Salary : basic of R 10,000.00 cost to company per month, with an extensive commission structure over and above.

Fax your CV to 0864924872

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